Tropidelic Store – FAQS

Thank you for visiting the official Tropidelic Store. We compiled some frequently asked questions, so hopefully we answer your questions below!


How do I contact the Tropidelic Store customer service?

Please reach out to us via email at


The item I want is out of stock. What gives?

We apologize for any inconvenience. Please check back frequently, as we are always restocking and releasing new items!


Do you accept my credit card?

We accept all major credit cards. All transactions are securely completed through Paypal. 


What is your return policy?

We accept returns that are shipped back to us within 14 days of delivery. If you have issues with your order, please let us know how we can help at


Where is my order?

Once your order has been processed, you will receive an email from us that includes tracking information. Please allow up to 2 weeks for your order to be packed, processed and shipped.


When is Tropidelic coming back to my city?

Hopefully soon! Visit for upcoming dates, news and more!